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Frequently Asked Questions


 

 

What gives Lindauer Family Farms steaks such supreme quality, freshness, texture and taste?

At Lindauer Family Farms, we strive to help you create the perfect dining experience. We raise only the finest quality free-range pasture cattle on a diet of green grass, clean water and fresh air. We finish our cattle with a special blend of the highest quality natural grains to ensure superb marbling and meat qualities in all our steaks. We never use hormones, antibiotics, pesticides or anything else that might interfere with the naturally delicious fresh taste of our steaks. After dry aging to achieve perfect tenderness, each cut is hand selected and expertly trimmed. Learn More


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What is your product guarantee?

We are so confident that ours is the best tasting steak you've ever tried, every Lindauer Family Farms order comes with a 100% unconditional satisfaction guarantee. Learn More

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What is the best way to prepare and cook your steaks?

We recommend grilling and broiling. Both methods create a delicious outer crust and seal in the natural juices of the steak. Learn More

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How are your products usually shipped, and do I have any shipping options?

Our products are shipped frozen using exclusively UPS next day air to insure prompt delivery.Learn More

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Can I track my shipment?

When your order is shipped, we will send you an email with shipment tracking information. You may always call our customer service line with any tracking questions or concerns. Toll-free: 866-708-5463.

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What kind of Internet security does your site have?

Your security and privacy is our top priority. All orders are placed over a Verisign Secure Encrypted Connection (SSL). We never share your information with anyone without your explicit permission.

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Will I receive an order confirmation if I order online?

After you place an order, we will send you an email confirming your products, pricing and shipping method. When your order ships, we will also send an email with shipment tracking information.


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I'm not comfortable giving my credit card information online, how else may I place an order?

We welcome you to call our toll-free number any time to place your order by phone. You may reach us toll-free at: 866-708-5463.

 

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How can I purchase Lindauer Family Farms gift certificates?

Lindauer Family Farms gift certificates are the perfect gift for family, friends, employees and clients, and a great way to show your appreciation and love. Click here to go to our gift certificates page.


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How can I redeem Lindauer Family Farms gift certificates?


You may redeem any Lindauer Family Farms gift certificate by adding items to your shopping cart and then simply entering your gift certificate number in the appropriate box during checkout.
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What is the Lindauer Family Farms history, and how long have you been around?

Our story can be found at about us.

 


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Can I get a printed product catalog?


We do not currently offer a printed catalog.

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What is your Internet privacy policy?

Please visit our privacy policy page.


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